GENERAL SALES CONDITIONS
1. Activity description
Polantis offers Architecture Professionals the unique possibility to easily download 2D & 3D objects as well as callibrated textures and integrate them into their projects. Our objects are drawn, textured and rendered in the highest quality level, and are available in most architectural software formats.
All objects on the public section of polantis.com are available for free (under some limitations of copyright and bandwidth).
In parallel, Polantis offers manufacturers of AEC goods the possibility to expose and distribute virtual copies of their products for the use of architectural prescribers.
Polantis was created with those two communities in mind (Architects and AEC manufacturers) and It’s main aim is to facilitate and enable relationships and comunnication between them.
Polantis provides the following products and services:
For Architecture Professionals:
For AEC manufacturers:
All information provided to Polantis by visitors to these web pages is considered to be confidential and will not be disclosed by Polantis to any third party except as may be required for the provision of the services.
Polantis reserves itself the right to alter and/or delete any information provided by registered users or visitors.
Mandatory personal information requiered and collected by polantis:
First name; Last name; Valid email address; city; country; profession; current position.
All other information provided by users of polantis.com and/or polantis.info is optional.
Users can edit or destroy said personal information at will through EDIT PROFILE option on our sites.
Information provided by users is used for internal statistics solely. It could be used for cummunication between users and/or manufacturers if the user wishes to do so or if he/she are required to provide this information as part of a prior condition to using some services. Option not to provide said information (hence, not use the proposed service) is always available.
Polantis does not share user information with third parties unless specifically requested to do so by the user or in case the user is engaged to share his details as a condition for the use of a product or service.
Messages automatically created by Polantis and sent to the user’s email address (newsletters, special offers... etc) always contain an opt-out / Unsubscribe link. Administrative messages (Change or loss of password, account validation, ban etc.) do not contain an opt-out link.
POLANTIS DOES NOT STOCK FINANCIAL INFORMATION (CREDIT CARDS, BANK ACCOUNTS, ETC) PROVIDED BY ITS USERS.
POLANTIS SAS respects and is bound to the CNIL (French National Commission of Information and Liberty) regulations and it's declaration number at the said organism is: 1427823.
Services (Subscription) purchased on polantis.com are activated immidiately after accepted payment.
Products (Library orgnizer and downloads) are delivered immidiately after accepted payment within the limits of the user’s internet connection and Polantis’ servers bandwidth.
Polantis does not deliver physical products, all products are electronically transmitted (downloaded).
For shop products:
You have the right to withdraw from your transaction without charge and without giving any reason until delivery of the product has started. You do not have the right to withdraw from a transaction once delivery of the product has started at which point your transaction is final. The shop services commence immediately when you begin to download a product from the shop and you will not have a right to cancel your contract once the services commence unless you have received an unacceptably poor download. If this happens, you must tell us as soon as possible using the support submission form available on “contact” page. If the poor download is caused by Polantis and cannot be resolved, a refund may be provided.
For Polantis+ service:
You have the right to withdraw from your transaction without charge and without giving any reason from the moment of transaction and until the moment you have downladed your first object / used one of our “plus” services. You do not have the right to withdraw from a transaction once delivery of the product or use of a “plus” service has started at which point your transaction is final.
You can conatct POLANTIS SAS on any subject by one or more of the following means:
By Postal mail, write to:
Service Après Vente
74, route de Sartrouville
78230 Le Pecq